Dana Riel - ZenCase
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dana-riel

Dana Riel

About

Dana Riel

When I founded Business Solutions Incorporated I wanted to make sure that clients always had a resource for solutions to their software problems because I know this leads to more confidence, empowerment, and job satisfaction. Throughout my career, I’ve become known for finding creative solutions and providing comprehensive support. I know the importance of listening in order to understand what people want and then proposing solutions that offer comprehensive and far-reaching results. My career highlights include teaching Legal Ethics/Legal Technology as an adjunct professor at Georgetown University, serving on various advisory boards and councils, and holding numerous certifications. These certifications cover areas such as sales, implementation, training, consulting, and accounting for multiple legal software solutions. Additionally, I work as a solutions, implementation, and accounting expert for prominent legal software providers. I bring a keen attention to detail to every project and my clients often express their gratitude saying, “Thanks for following up / watching our backs / putting us in touch with the right people.” And of course, “fixing our problems”. When I’m not solving client problems, I love to travel the world. Ask me where I’m off to next.

About

Business Solutions Inc.

Business Solutions Incorporated was founded to address the widening gap between program users and the support and training needed to be successful. We believe that chat bots, outsourced “tech support” and clumsy online “tutorials” don’t work and frankly, take more time than one-on-one interaction. And they’re less effective. That’s why we rely on person to person contact, concise communication, training and follow-up. This includes learning tools and documentation custom-tailored to your unique business needs As we like to say, we’re “product-agnostic but solutions-oriented”. Our focus and our reason for being is delivering human tech support to help your business find solutions in accounting software, time-tracking & billing software, document management software and practice management software.